• Responsible for the ongoing enhancement of the customer experience through the oversight and direction of all activities associated with the repair, maintenance and modification of all track infrastructures.
• Supervise in a heavily unionized environment and through Superintendents, Supervisors and Forepersons all maintenance, engineering and administrative staff responsible for the inspection, maintenance, repair, modification, design, installation and all other activities associated with the track infrastructure.
• Review all specifications and RFPs associated with the selection of consultants and/or vendors for services and materials related to track infrastructure maintenance, repairs and modifications.
• Ensure all crews have received the proper training to operate necessary manual and motorized equipment and vehicles.
• Review all submittals from contractors and/or vendors and participate in the selection process.
• Establish and monitor annual preventative maintenance schedules to be implemented by field staff.
• Establish project goals and monitor progress to ensure the efficient and timely use of department resources.
• Manage and coordinate any investigations into systems failures and the implementation of corrective actions.
• Provide updates as needed to the Senior Director – Engineering & Maintenance on project and maintenance activities.
• Monitor all capital spending for the department.
• Develop strategic plan for capital needs and preventative maintenance.
• Ensure the availability and deployment of support to Service Performance divisions during emergencies and other service disruptions.
• Ensure all inventory, equipment, facilities and materials under their control are protected and maintained and stored in a safe operating condition.
• Participate in the development and management of the department’s annual operating and capital budgets ensuring sound fiscal oversight of all resources.
• Work with the Office of Administration to review and assess current and future staffing needs.
• Participate in all phases of the recruitment and selection of employees for the department.
• Ensure the department’s compliance with Authority policies and procedures, including compliance with all applicable safety standards, discipline processes, and mandated trainings.
• Establish and maintain sound union/management relations while upholding the right and interests of management and adhering to collective bargaining agreements.
• Respond, directly or through other, and/or report to work for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty­ four (24) hours per day, seven (7) days per week.
• Drive a company or personal vehicle to visit work sites to assist at emergencies, service disruptions, and/or other events as needed.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of the workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations and collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination, Anti-Harassment and Anti-Retaliation policies.
• Perform related duties and projects as assigned.

• Bachelor’s degree in Civil Engineering or related field from a accredited institution.
• Ten (10) years of experience with all aspects of the inspection, maintenance, repair, upgrade, design, and/or construction of rail track structures for a public transit provider or other transportation industry.
• Four (4) years of experience in supervising and managing personnel responsible for the inspection, maintenance, repair, upgrade, design and/or construction of rail track structures in a unionized environment.
• Have excellent analytical, problem solving, planning, and interpersonal skills.
• Ability to provide internal and external customers with a courteous and professional experience.
• Experience developing monitoring operating capital budgets.
• Experience making presentations as needed to executive management staff and regulatory agencies.
• Ability to pass: Background screenings, and the Criminal Offender Record Information (CORI) check, background screenings, and the MBTA’s medical requirements and a physical examination, a drug and alcohol screenings.
• Ability to handle sensitive and confindental information in an appropriate manner.
• Have excellent customer service and conflict resolution skills.
• Have a satisfactory work record including overall employment, job performance, discipline and safety records. For internal candidates, the aformentioned applies to the two(2) years immediately prior to the closing date of the posting.  Infractions and/or offenses occurring after the closing date of the posting and before the filling of the vacancy may preclude a candidate from consideration.
• The ability to work any and all shifts and/or locations as assigned or directed.
• Ability to respond to emergencies and other service disruptions twenty four (24) hours a day seven (7) days a week.
• The ability to supervise and work effectively with a diverse workforce.

• High school diploma or equivalent (G.E.D.) from an accredited institution with the ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Twenty (20) years of experience with all aspects of the inspection, maintenance, repair, upgrade, design, and/or construction of rail track structures for a public transit provider or other transportation industry may be substituted for the degree requirement.
• Eight (8) years of experience in supervising and managing personnel responsible for the inspection, maintenance, repair, upgrade, design and/or construction of rail track structures in a unionized environment

Preference:

• A Master’s degree in Civil Engineering from an accredited institution.
• A Professional Engineering License (PE)

• Responsible for the testing, maintenance, repair and installation of wayside control equipment as required for automatic train operation, block signal systems, and other related equipment
• Responsible for the construction, installation, testing, maintenance and repair of a variety of equipment/systems/projects at miscellaneous Authority locations.
• Plan, order, schedule and expedite the procurement of all materials and equipment necessary to complete area projects, ensuring that all inventory is accounted for and safeguarded and that equipment and facilities under his/her control are protected and maintained in a safe operating condition.
• Use manual and/or automated systems for the preparation, documentation and maintenance of records detailing equipment usage, breakdowns, accidents and maintenance.
• Perform any signal equipment test to industry standards, such as MTBA’s SM1 and SM2, manufacturers’ equipment manuals, AREMA, FRA and DOT.
• Measure actual work results against established standards or custom requirements.
• Drive a company or personal vehicle to visit work sites and to assist at emergencies and/or events as needed.
• Respond to each inquiry, whether from a customer, vendor or co-worker in a professional and courteous manner.
• Work any and all shifts and/or locations as assigned or directed.
• Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hours per day, seven (7) days per week.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
• Perform related duties and projects as assigned.

• Five (5) years of experience in rail or transit signaling where the major duties were the installation, maintenance and repair of wayside control equipment, block signal systems and other related automatic train operation equipment.
• A high school diploma or equivalent (G.E.D.) from an accredited institution with the ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Ability to inspect job sites to ensure compliance with work schedules, standards of quality and safety requirements.
• Working knowledge of AC and DC electrical distribution systems.
• Effective written and oral communication skills.
• Related experience in a supervisory capacity.
• Effective organizational and analytical skills.
• Ability to use Microsoft Outlook, Word and Excel as determined by the department for communication, preparation and documentation of maintenance records.
• The ability to pass: background screenings, a Criminal Offender Record Information (CORI) check; and the MBTA’s medical requirements, including a physical examination and drug and alcohol screening.
• Have excellent customer service skills.
• Ability to provide internal and external customers with a courteous and professional experience.
• Have a satisfactory work record including overall employment, job performance, discipline and safety records.  For internal candidates, the aforementioned applies to the two (2) years immediately prior to the closing date of the posting.  Infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration.
• Have the ability to work any and all shifts and/or locations as assigned or directed.
• Respond, either directly or through subordinates to emergencies a on a twenty-four (24) hour, seven (7) seven day per week basis.
• The ability to supervise and work effectively with a diverse workforce.

PREFERENCES:

• Two(2) years of experience supervising the installation, maintenance and repair of wayside control equipment, block signal systems and other automatic train operations equipment.

LICENSES & CERTIFICATIONS:

• A valid driver’s license