Don’t Mask your Feelings! Tips for Communicating with your Residents While Wearing PPE

Hello everyone,

We hope you are all enjoying your 4th of July holiday weekend!

With COVID-19, care providers need to wear masks and other PPE (personal protective equipment) that prevent spread of the disease – but masks can also cause communication challenges, particularly for older adults living with dementia. This 20-minute video shows simple, effective ways to communicate while wearing a mask.

Experts share practical tips to use body positioning, speech modification, gestures, communication boards and modified PPE to ease communication and help older adults feel understood and supported while everyone stays safe. We encourage you to share this video during your next staff meeting or huddle. Consider breaking it down to smaller sections if only have 5 minutes at a time.

Have a great week!

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