Aaron Procious used to find customer service daunting and, frankly “scary.” Through trial and error, he learned several tips and tricks that not only helped him survive, but provide excellent customer service working at a service desk.

Come and listen Aaron from 3:30 to 4:30 p.m. on Wednesdsay, Oct. 26, in the Mann Assembly Room, 103 Paterno, and learn what he wished he knew three years ago!