Join us on Thursday, Dec. 8, for an online conference “Driving Library Change with User Experience Design.” A number of engaging sessions are offered throughout the day with the first sessions beginning at 11 a.m. in W23 Pattee Library. Sessions are 45 minutes long and begin on the hour.
Librarians are increasingly turning to User Experience (UX) design principles to gain a deeper understanding of their users, determine what their patrons need and value, and evaluate their own institutions’ abilities and limitations. UX practices, which historically have been associated with website redesigns and other technology projects, are now being used to improve the quality of the users’ interactions and perceptions of the library as a whole. As part of this evolution, UX design is now making its way into other areas of the library including strategic planning, library space, collections, and programming.
During this online conference, we will discover how all types of information organizations have used UX design principles to enhance and improve their patrons’ overall experiences when using the library. Over the course of this one-day online event, we will hear from a variety of UX design perspectives, experiences, and lessons learned from public, academic, and special libraries.
Sessions (descriptions available here: http://www.amigos.org/ux_design)
- Keynote: Putting Users First in Practice: Creating Real Change in Your Library
- Building a Culture of UX at Your Library
- Providing Support: Large Scale Retraining for Better UX
- Using Behavioral Observations for Space Planning
- Quick Fixes: Identifying Small-scale Touch Points to Drive Large-scale Impact
- Doing UX Without UX Librarians: One Community College District’s Team Approach
– submitted by Carmen Gass, User Services Training