Tech Tip: Installing/uninstalling programs on staff machines with Privilege Guard

by Ryan Johnson, technology training coordinator

One of the most frequent requests sent to the Libraries’ helpdesk is “how do I install or uninstall a program on a Libraries owned and managed machine?”. If you try to install a program without Privilege guard you will get an error that says you need administrator rights to install this program. However, Privilege Guard gives every staff member the ability to install or uninstall programs without admin rights.

When you want to install a program, simply download the file and save it to a convenient location such as your desktop or downloads folder. Don’t try to run the file directly from the website you are downloading it from, it must be saved to your computer first. Next, simply Right-Click on the file you downloaded to your computer and select Run with
Privilege Guard.

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You will then be prompted to enter a reason for the install, simply state what program you are
installing and select OK.

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Many staff also don’t realize you can also Uninstall programs with Privilege Guard.
Uninstalling is simply done by going to the Windows Start menu and selecting ->
All Programs -> Privilege Guard Utilities -> Remove Program.

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Select the desired program from the Avecto Programs and Features Manager and then select the Uninstall button.

pg4If you would like to see step-by-step instructions on Privilege Guard, please visit the
Libraries Training Website on the intranet and visit the Privilege Guard training page.
Note: Privilege Guard is only available on Windows machines, Mac users will use admin
credentials to install software.