User testing for website navigation: drop-down Mega Menu Prototype

By: Karen Hackett

On behalf of the The Discovery, Access, and Web Services (DAWS) team in Libraries Strategic Technologies, I am pleased to share user testing results from sessions conducted in December 2019 and in January and February 2020.

The purpose of the user testing was to see how students use the website to complete a basic task; specifically, we wanted to see how/if students use the drop-down mega menu (on our staging server; not in production yet) to find what they need. Details of the testing method, results, background for the testing, and next steps are outlined in the following blog post published in our staff site: https://staff.libraries.psu.edu/posts/user-testing-website-navigation-drop-down-mega-menu-prototype

As always, please feel free to direct questions, requests, and feedback regarding the public and staff websites through the website feedback form, https://libraries.psu.edu/website-feedback.

Thanks so much! As always, we look forward to hearing from you.