Daily Archives: April 5, 2021

Save the Date: Tech Update

By: Melody Gehlbach

Save the date!
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Tech Update
April 14 2:00-3:00 pm
https://psu.zoom.us/my/ultraining

Topics will include:
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~ Setting your Lifetime Password
~ A New VPN
~ An Update on Sunsetting the CAT

All-Staff Conference “The Storytelling Code” Book Group Session

All staff conference

Everyone is a storyteller.  Meetings, interviews, dates, family functions… people are always sharing stories.  Are you interested in learning some tips to improve your storytelling?  Join us for this short, practical, insightful read.

“Master the art of storytelling using 10 easy-to-follow rules to help you shape your story and share it confidently. Humorous advice will give you the courage to tell stories in your everyday life, and the unique exercises will demonstrate how to set a goal for each tale, gather the best materials, keep your audience engaged, and more.” Excerpt from The Storytelling Code: 10 Simple Rules to Shape and Tell a Brilliant Story by Dana Norris

Comments from previous participants in this discussion:

  • “Loved the stories in my small group and in the large group at the end. Also, the tips from the book.”
  • “The book was amazing and perfectly timed to coincide with a writing project I’m working on right now.”
  • “I also found the content of The Storytelling Code to be very applicable to teaching as well as research, and the book inspired me to rethink my approach to both areas of practice.”

Books will be provided for all participants.

This All-Staff Conference session will be Thursday, June 3, 9:45 – 11 a.m.

  • Interested in reading and sharing your thoughts??  All are welcome!
  • Unable to attend the first discussion of this book? Please join us!

Diversity Week Program on Academic Ableism

By: Dawn Amsberry

As part of Diversity Week 2021, Jay Dolmage, Professor of English at the University of Waterloo, will present a talk titled “Academic Ableism, Access, and Inclusion: Before, During and
After COVID-19.” The virtual program will take place via Zoom on Monday, May 17 at 2 p.m.

In this presentation we will address the ableist attitudes, policies, and practices that are built into higher education. We will also interrogate the minimal and temporary means we have been given to address inequities, and the cost such an approach has for disabled students and faculty. We will explore our own ableist biases, apologies and defenses in an effort to build tools for a much more accessible future at Penn State, while we also examine how disability has been situated in higher education before, during and (someday) after Covid-19.

The Zoom link will be shared closer to the date. The program will be recorded for later viewing.
Please mark your calendar and plan to attend!

Tech Tip: Making Kaltura videos public

First Name: Ryan Johnson

Kaltura videos can be made public for anyone to view.

For viewers to view your Kaltura media outside of PSU, you will want to change your Publishing settings to “Unlisted”.

Next, follow the instructions below:

Step 1. Go to https://psu.mediaspace.kaltura.com/

  1. At the top right, click “Login Here.”
  2. Click on MyMedia.
  3. Log in.

Step 2. Find the video you want to share and note if it says Unlisted or Private.

  1. Click the video you want to share.
  2. If the video was “Private” then below video at far right, click Actions and then Publish.
  3. Choose Unlisted.
  4. Click Save.

Tech Tip screenshot

Step 3. Below the video, click Share.

  1. Click copy the link or embed code.
  2. As long as the video is Unlisted, the link will work for anyone (i.e., they do not need to log in). The Embed Code will also work for all users.

link to media page screenshot, Kaltura tech tip

Customer Service Tip: The show starts when the phone rings

By: Shep Hyken (submitted by Carmen Gass)

That first time the customer lands on your website or makes a phone call – that’s the opening act. From that point, the show has started. In business, the show never ends. There’s the follow-up, customer support and repeat business. For some, this is common sense, so consider this a reminder. For those who haven’t thought this way, this could be an epiphany.
Read more here.