Daily Archives: May 3, 2021

Announcing the “Diversity Week and LFO Colloquium 2021: Building on DEIA, Together” Program

By: Jackie Dillon-Fast

Co-Sponsored by University Libraries Diversity Committee and Library Faculty Organization
[https://staff.libraries.psu.edu/diversity-week-lfo-colloquium-2021]

On May 17-21, please plan to join colleagues for the 2021 virtual Diversity Week & the Library Faculty Organization (LFO) Colloquium — two great events combined into one!. You can choose from a wide variety of interesting and interactive programs spaced throughout the week highlighting some of the proactive ways Libraries employees are and can connect and contribute to Diversity, Equity, Inclusion, and Acessibility in the Libraries.

This — our 4th University Libraries Diversity “Day” — builds on past Diversity Day themes to showcase varied ways the University Libraries has moved from conversation to awareness to action and toward building and sustaining a climate and citizenry that values and celebrates diversity in all of its forms.

There are more than a dozen ways for you to engage during Diversity Week. Here are two:

On Monday May 17, as the 2021 Diversity Week keynote speaker, Jay Dolmage will focus on the ways disability has been situated in higher education, both before and during Covid-19, and help us look at our own ableist biases, apologies and defenses in an effort to build tools for a much more accessible post-Covid future.

On Wednesday, May 19th, as the 2021 LFO Colloquium keynote speaker, Nikhat Jehan Ghouse will lead an interactive exploration of how to more proactively integrate diversity and inclusion in recruiting, retention, and organizational culture within the Libraries.

For further information on these and the other 14 Diversity Week sessions, check out the Diversity Week/LFO Colloquium Program at https://staff.libraries.psu.edu/diversity-week-lfo-colloquium-2021. Then join us in learning, sharing, celebrating, and connecting during the 2021 Diversity Week May 17-21! Let’s keep “Building on DEIA, Together!”

Diversity Week is open to all Libraries employees and no registration is required. All sessions will be offered virtually through the Zoom platform. We have created one Zoom Room in which all of the sessions will occur across all five days of Diversity Week: [Zoom link will be shared closer to date]. You may choose to attend any or all of the sessions, according to your schedule. At the presenters’ discretions, some sessions will be recorded and the recordings made available following Diversity Week.

Please send any questions to Jackie Dillon-Fast (jud18@psu.edu) or Linda Klimczyk (lgk1@psu.edu).

The Pennsylvania State University encourages persons with disabilities to participate in its programs and activities. If you anticipate needing any type of accommodation or have
questions about the online access provided, please contact Dawn Amsberry (dua4@psu.edu) in advance of your participation.

Tech Tip: Adobe Sign Pro functionality no longer available May 14

By: Ryan Johnson

Adobe recently made us aware that the Adobe Sign Individual (also known as Adobe Sign Pro) functionality will be removed from Adobe Acrobat DC (stand-alone app and Acrobat DC in Creative Cloud) effective May 14, 2021.

As a result, Fill & Sign – Request signatures option will no longer be available in Acrobat DC after May 14, 2021. The option to Sign yourself will still be available and is unaffected by this change.

Adobe screenshot for tech tip

What functionality is exactly going away?

There are important nuances to be aware of. Acrobat DC includes multiple tools to allow you to work with e-signatures.

If users have the latest version, they will see Adobe Sign and Fill & Sign – and Fill & Sign has two options: Fill and sign (You) and Request signatures (Others). The options for Adobe Sign & Request signatures (Others) are powered by Adobe Sign and are the functionality that will be sunset beginning on May 14.

To be clear: Fill & Sign > Fill and sign (You) will not be impacted and will remain available to Acrobat DC users. That means users will still be able to sign and time stamp documents and save those documents. They will not, however, be able to send them on for additional signatures or execute signature workflows within Adobe Acrobat DC software.

 

More information about this change and how to use request signatures can be found on the Adobe website.

Penn State has contracted with Adobe Sign for an enterprise eSignature product and has established an eSignature service team that works with users requiring an eSignature solution.

Please direct any questions to the eSignature Service team at esignature@psu.edu.

Customer Service Tip: There is no excuse to not respond to a customer

By: Shep Hyken (submitted by Carmen Gass)

Let me put it to you in the simplest terms possible. When your customer calls, emails or texts you, you must respond. That is unless you don’t care if they ever do business with you again.

One of our subscribers to The Shepard Letter, Andy Saks, owner of Spark Presentations and professional corporate presenter, sent in a story worth sharing. Here’s a short version of what happened. Read more here.