Tech Tip: Adobe Sign Pro functionality no longer available May 14

By: Ryan Johnson

Adobe recently made us aware that the Adobe Sign Individual (also known as Adobe Sign Pro) functionality will be removed from Adobe Acrobat DC (stand-alone app and Acrobat DC in Creative Cloud) effective May 14, 2021.

As a result, Fill & Sign – Request signatures option will no longer be available in Acrobat DC after May 14, 2021. The option to Sign yourself will still be available and is unaffected by this change.

Adobe screenshot for tech tip

What functionality is exactly going away?

There are important nuances to be aware of. Acrobat DC includes multiple tools to allow you to work with e-signatures.

If users have the latest version, they will see Adobe Sign and Fill & Sign – and Fill & Sign has two options: Fill and sign (You) and Request signatures (Others). The options for Adobe Sign & Request signatures (Others) are powered by Adobe Sign and are the functionality that will be sunset beginning on May 14.

To be clear: Fill & Sign > Fill and sign (You) will not be impacted and will remain available to Acrobat DC users. That means users will still be able to sign and time stamp documents and save those documents. They will not, however, be able to send them on for additional signatures or execute signature workflows within Adobe Acrobat DC software.

 

More information about this change and how to use request signatures can be found on the Adobe website.

Penn State has contracted with Adobe Sign for an enterprise eSignature product and has established an eSignature service team that works with users requiring an eSignature solution.

Please direct any questions to the eSignature Service team at esignature@psu.edu.