By: Carmen Gass

Celebrate the people who make customer service happen!

For more than 30 years, the first week of October has been set aside to celebrate customer service. What started as a national pledge has grown into a worldwide event. Established by the
International Customer Service Association (ICSA, now PACE), National Customer Service Week was proclaimed an official event by the U.S. Congress in 1992, via Presidential Proclamation.
Since then, the first full business week of each October has been celebrated by organizations across many industries in the United States and around the world. Learn more here.