By: Ryan Johnson

Library Strategic Technologies has received a few tickets regarding some users having Library Listserv email (such as ulibs) going to users junk folder in Outlook.

One way to help prevent this issue is to add recipients to your safe senders list.

Please follow the instructions below based on whether you use the Outlook Desktop App or Web Version:

If using the Outlook Desktop App:

To add people to your Safe Senders List, do the following:

1. On the Home tab, click Junk, and then click Junk E-mail Options.
2. On the Safe Senders tab, You can add email contacts by clicking on the add button.

If you are using Outlook on the Web, navigate to your Outlook settings -> Mail -> Junk Email

Then in the Safe Sender and domains section, click Add and add the email address.