By Chris Holobar, manager, Lending and Reserve Services

Although we’ve provided 24/5 overnight service in Pattee Library since 2006, the services provided and duties performed by our overnight staff have significantly expanded over the past two years. From midnight to 7:45 a.m., M-F, Access Services now staffs five service desks, including Commons Services, the Knowledge Commons, and the three Welcome desks on the first and ground floors of Pattee, and we offer the same services that are provided throughout the day:

• Checkout of holds, ILL, media, equipment and course reserves
• Basic general reference, including online chat
• Borrower account assistance like renewals and fee payment
• Group study room reservations Continue reading →