Tag Archives: IT service desk

ITS Green Team expands hours

The IT Service Desk, the “Green Team,” in the Knowledge Commons, has expanded its hours. New hours can be found on their web site: http://kcservicedesk.css.psu.edu/

Fall/Spring Hours
Monday–Thursday, 8 a.m.–midnight
Friday, 8 a.m.–6 p.m.
Saturday, 10 a.m.–6 p.m.
Sunday, 10 a.m.–midnight

The IT Service Desk provides convenient access to hands-on IT help for all Penn State students, faculty, and staff.

IT Service Desk in the Knowledge Commons
Room 130A, Pattee Library, west
814-865-HELP (4357)

Offering hands-on support for:

  • on campus wireless connectivity for laptops and mobile devices,
  • hardware diagnostics & installation support
  • assistance with data transfer and backup
  • software installation and trouble shooting
  • Virus/Spyware detection and removal