Tech Tip: New applications to be installed on University Libraries machines this week

By: Ryan Johnson

TeamViewer and IBM BigFix Self-Service Application will be installed and running soon all University PC machines.

Note: At this time, BigFix Self Service Application will not be available on Macs.

TeamViewer is remote access software that allows I-Tech to remotely connect to your computer to provide support when you need assistance, regardless of where you are, as long as you have an Internet connection. The TeamViewer Host client is a very small application that runs in the background on your computer that connects it back to our management console so a remote connection can be established when needed.

teamviewer screen shot

For more information on TeamViewer, please review the TeamViewer Staff Site page.

IBM BigFix Self-Service Application is a program that works in conjunction with the IBM BigFix system management console (which is used to manage library workstation) that allows users to one-click install available software applications. The software applications are offered ahead of time to select computers or groups of computers.

screen shot for tech tip

For more information on BigFix, please review the following staff site page.