EMS Reservation Systems Updates Completed

EMS services were updated during the maintenance window of 5am-6am.

https://reservations.psu.edu/virtualems
https://reservations.psu.edu/EMSWebClient

Desktop client rollouts will begin at 7am from the various IT units (SAIT, UHS, H&FS, A&A, Libraries).

Thank You.

Student Affairs Information Technology
Service Desk
saithelp@psu.edu
814-865-7210

Degradation of EMS Services 1/16/2014

Degradation of EMS services may be experienced tomorrow, Jan 16, 2014, during the 5am-7am maintenance window, while updates are applied.
https://reservations.psu.edu/EMSWebClient
Desktop client rollouts will begin at 7am from the various IT units (SAIT, UHS, H&FS, A&A, Libraries).

Thank You.

Student Affairs Information Technology
Service Desk
saithelp@psu.edu
814-865-7210

Protecting our Identity and Safeguarding our Information – Nov 19, 2013

Tuesday, November 19, 2013
3:30 to 4:30 pm

508 Rider Building, University Park
OR
via a Meeting@PennState desktop videoconference


“Protecting our Identity and Safeguarding our Information,” will be presented by Matt Soccio and Nick Roy and is intended for a non-technical/general audience.

Learning Objectives:

  • Gain an understanding of what authentication is
  • Learn about the different types of “factors” that can be used when proving who you are when using electronic systems
  • Learn about the things you can do to proactively protect your social media and other Internet services
  • Learn how Penn State is working to provide a strong platform for authentication including additional authentication factors

For more info and to register to attend, please visit
http://tlt.psu.edu/2013/11/09/security-series-protecting-our-identity-and-safeguarding-our-information-to-be-held-on-november-19/

Thank You,
Student Affairs Information Technology
814-865-7210
saithelp@psu.edu

EMS DOWN 5am-7am Sep 20, 2013

On Friday, September 20, 2013, between 5am-7am, the EMS Enterprise Events Management Systems will be updated.

https://reservations.psu.edu will be down momentarily during this time period.
The web client will also be down momentarily.

The new version of the Desktop Client software will begin rolling out on Friday, September 20, 2013 at 7am.

Please report problems to:
Student Affairs Information Technology Service Desk
814-865-7210
help@sa.psu.edu

Thank You.

Possibility of delays with inbound and outbound phone calls – Aug 7 11pm – Aug 8 3am

From: voiceSupport@psu.edu
To: L-VOIP-OUT@LISTS.PSU.EDU
Sent: Wednesday, August 7, 2013 7:59:15 AM
Subject: [ALERTS] Update: Voice Services System Update

The voice service update that was planned for August 6th, and 7th was postponed and has been rescheduled for August 7th beginning at 11:00PM through August 8th 3:00AM. During this time period, users will experience delays with both inbound and outbound phone calls. 

Service may be affected starting on August 7, 2013 at 11:00PM. The estimated time of resolution is August 8, 2013 at 3:00AM. 

For more information, please contact Network Operations Center (814-865-4662). 

For the most current information regarding this alert, please see http://alerts.its.psu.edu/alert-2778.

EMS-Enterprise Updates Completed – 7/19/2013 5:50am

The EMS-Enterprise updates have completed.

reservations.psu.edu and reservations.psu.edu/EMSWebClient are operational
The EMS Desktop client rollouts will begin at 7am.
If you experience any trouble, please contact:
Student Affairs Information Technology Service Desk
814-865-7210
help@sa.psu.edu