Monthly Archives: May 2019

Libraries’ Director of Development Bob Darrah wins Esprit de Corps Award

By: Jenny Cifelli

University Libraries Director of Development Bob Darrah recently received the 2019 Esprit de Corps Award from Penn State’s Division of Development and Alumni Relations (DDAR). The award — in recognition of a colleague whose loyalty, leadership and dedication to Penn State goes above and beyond expectations — is an honor that the committee bestows upon an individual who improves morale and leads by example.

Bob Darrah DDAR award 2019

Bob Darrah receives the DDAR Esprit de Corps Award, with Rich Bundy, vice president for Development and Alumni Relations at Penn State.

“In short, the winner of the Esprit de Corps award lives by the philosophy that we must be ‘good colleagues first’,” said award presenter Toni Feret, Associate Director of Development, Development and Alumni Relations for Penn State Altoona during the May 13 awards ceremony at the Nittany Lion Inn, on the University Park campus.

“Bob exemplifies the type of leader we should recognize at Penn State,” said Tina Hennessey, executive director of Development for Penn State University, who nominated Bob for the award. “He puts others first in the course of his work, including his team members, coworkers, volunteers and donors. He has an incredible commitment to teamwork and is a model for how we want our leaders to treat others.”

Bob holds a B.A. in classics from the University of Oregon and a post-baccalaureate certificate in ancient languages from Penn State, where he is currently pursuing a Master’s degree in Comparative Literature. His enrollment in a graduate program at Penn State has been beneficial to his work in development, said Hennessey, in her nomination.

“[Bob’s] school work is about his intellectual growth, but it also positions him to talk about the depth of our academic research enterprise in the humanities in great detail and with credibility,” said Hennessey.  “His commitment to being a lifelong learner and his passion for the arts and humanities at Penn State in particular is what has made him such a powerful advocate for the University Libraries.”

Bob’s career in development spans close to 20 years, having held prominent positions at the School of Music and Dance at the University of Oregon; The Portland Art Museum in Portland, Oregon; and the Kennedy Center for the Performing Arts in Washington, D.C. In 2010, he began his career at Penn State with the College of Arts and Architecture as associate director of development and later as interim director of development, then as director of major gifts in the College of the Liberal Arts before joining the Libraries Development and Alumni Relations team in 2017.

“Bob uses every possible opportunity to learn and share knowledge,” said Caridad Clark, associate director of Major Gifts for the University Libraries. “Yet despite his brilliance he is humble and for me that imparts its own teachable experience, to never be too smart to learn or too selfish to teach. Bob is an exceptional leader and he is brilliant!”

 

 

 

 

Discovery Day Keynote Speaker: Leo Lo, associate dean for Learning Undergraduate Services and Commonwealth Campuses

By: Carmen Gass

Leo S. Lo, Penn State University Libraries associate dean for Learning, Undergraduate Services and Commonwealth Campus Libraries
Please join us for our keynote presentation to kick off Discovery Day 2019! Associate Dean Leo Lo will be speaking on “How to develop a system of habits and the mentality of ‘small marginal
gains’.” Leo will share how a systematic process of habits has really helped him in both professional and personal life.

Join us at 8:30 a.m., May 30, 2019, at Foster Auditorium & Mediasite Live

 

Customer Service Tip: How to learn and remember customer names

By: Jeff Toister (submitted by Carmen Gass)

“Remember that a person’s name is to that person the sweetest and most important sound in any language.”

Dale Carnegie wrote that in his famous book, How to Win Friends and Influence People. The book was originally published in 1936, and calling someone by name is still a powerful way to build rapport. View the complete post here.

Tech Tip: Learn about Microsoft Groups and Teams at Discovery Day

By: Ryan Johnson

Microsoft Groups and Teams is the communication and teamwork hub of Office 365. Teams helps users meet, connect, and share their knowledge with others. Penn State University is now using teams to for projects, committees and communication sharing.

In this session, I’ll walk you through everything you need to know about using Teams, starting with how to set up and join existing teams. We will cover how to organize teams and engage in
conversations. In addition, we will cover how to add extra functionality using apps, connect Box and use video chat.

Presenter: Ryan Johnson
Location: W211A Pattee

Events: May 27

Summer 2019
Academic calendar information for all campuses is available online.

promotional poster - Secret Lives of Girls and Women

 

Jan. 28-Sept. 1, 2019, Exhibit: “The Secret Lives of Girls and Women” Eberly Family Special Collections Library, 104 Paterno Library. Through the examination of books, letters, hand-written diaries and other archival materials, The Secret Lives of Girls and Women exposes a wide spectrum of feminine mysteries. The exhibition includes many hidden or concealed aspects of female life found within beauty secrets, secret languages created by women, literary secrets, social taboos and more throughout history. On display during Special Collections Library hours.

The Future is Now, exhibit graphic

Mar. 11-Sept. 26, 2019, Exhibit: “The Future is Now.” Diversity Studies Room, 203 Pattee Library. Highlights from current and forthcoming equipment and assistance available to support students’ academic success from the Libraries’ Media and Technology Support Services and Adaptive Technology and Services departments.

Wednesday, May 29, Research Coffee Hour: family and Local History. Join us in Special Collections for an overview of the library’s family history and genealogy resources, and a lively discussion between researchers who use our collections and those who are just getting started on family history research. Share your research challenges and gain ideas from others at this interactive gathering. Open to the public. 10-11 a.m., Mann Assembly Room, 103 Paterno Library on the University Park Campus.
Thursday, May 30, Discovery Day. A day-long program for faculty and staff that emphasizes employee development through planning and participation in a conference- style event comprising a broad spectrum of topics to enhance knowledge, skills and abilities. Various locations throughout Pattee and Paterno Libraries.
Tuesday, June 18, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested. 10:30-11:30 am, 104 Paterno Library on the University Park Campus.
Thursday, July 18, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested. 2-3 p.m., 104 Paterno Library on the University Park Campus.
Tuesday, August 13, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested. 10-11 a.m., 104 Paterno Library on the University Park Campus.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

Tech Tip: Box folder email and notification settings

By: Ryan Johnson

The folder settings page allows you to control the actions possible within a specific folder, and modify the default settings to better suit your needs. These folder settings are inherited by sub-folders, and cannot be ‘undone’ at a sub-folder level.

Note: Some settings can only be modified by folder owners and co-owners

To modify folder settings, right-click on a folder (or click the ellipses ()) to open the More Options menu, then click Settings.

Box Folder Email and Notification Settings

  • Use my default notification settings – If this option is enabled, you will receive notifications according to your notification preferences in your Account Settings.
  • Override default settings for this folder and all subfolders – If this option is enabled, you can set custom notification preferences.  To receive more or fewer notifications than usual for this folder and any subfolders, click check boxes under Notify me when someone.
    Enable this option to access Disable all email notifications for all collaborators.
  • Disable all email notifications for all collaborators –  If this option is enabled, collaborators will receive no emails about activity in this folder.

Customer Service Mastery: Delight Every Customer -Lynda.com from Linkedin

By: Carmen Gass

“When a customer receives exceptional service, you don’t just earn their business—you earn their loyalty. And while every customer is different, the methods for thinking about delight are
shared by all. In this course, Chris Croft focuses on these methods, sharing over two dozen practical ways to inspire yourself and your team to generate ideas for delighting your clientele. Regardless of your industry, these tips can help you and your colleagues go beyond the basics and create personalized, meaningful customer service experiences.”

View the class here.

Events: May 20

Summer 2019
Academic calendar information for all campuses is available online.

promotional poster - Secret Lives of Girls and Women

 

Jan. 28-Sept. 1, 2019, Exhibit: “The Secret Lives of Girls and Women” Eberly Family Special Collections Library, 104 Paterno Library. Through the examination of books, letters, hand-written diaries and other archival materials, The Secret Lives of Girls and Women exposes a wide spectrum of feminine mysteries. The exhibition includes many hidden or concealed aspects of female life found within beauty secrets, secret languages created by women, literary secrets, social taboos and more throughout history. On display during Special Collections Library hours.

The Future is Now, exhibit graphic

Mar. 11-Sept. 26, 2019, Exhibit: “The Future is Now.” Diversity Studies Room, 203 Pattee Library. Highlights from current and forthcoming equipment and assistance available to support students’ academic success from the Libraries’ Media and Technology Support Services and Adaptive Technology and Services departments.

Wednesday, May 29, Research Coffee Hour: family and Local History. Join us in Special Collections for an overview of the library’s family history and genealogy resources, and a lively discussion between researchers who use our collections and those who are just getting started on family history research. Share your research challenges and gain ideas from others at this interactive gathering. Open to the public. 10-11 a.m., Mann Assembly Room, 103 Paterno Library on the University Park Campus.
Thursday, May 30, Discovery Day. A day-long program for faculty and staff that emphasizes employee development through planning and participation in a conference- style event comprising a broad spectrum of topics to enhance knowledge, skills and abilities. Various locations throughout Pattee and Paterno Libraries.
Tuesday, June 18, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested11 am to noon, 104 Paterno Library on the University Park Campus.
Thursday, July 18, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested. 2-3 p.m., 104 Paterno Library on the University Park Campus.
Tuesday, August 13, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested. 10-11 a.m., 104 Paterno Library on the University Park Campus.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

Discovery Day Session Highlight: Penn State Supervision Series – Our experiences

By: Carmen Gass

Come and learn more about the Penn State Supervision Series from some participants in the current and past programs. Each of us will talk about our memorable experiences and the benefits we saw after the program in our jobs or careers. We’ll share our advice on how to prepare in order to benefit the most from the program. There will be quite a bit of time left for us to answer your questions, hear from you, and talk about management and leadership skill development at Penn State.

Presenters: Ally Laird, Jackie Dillon-Fast, Meg Massey, John Meier, Nathan Tallman, Paul Burnell

Buddy Program

By: Carmen Gass

The Onboarding Oversight Group is excited to announce the kickoff of the Buddy Program! In response to survey results from you this program will give current library employees the opportunity to welcome and “onboard” new employees. By buddying up with a seasoned employee, new library employees will gain insight to inside information and receive the encouragement they need to get comfortable in their new workplace.

We are looking for enthusiastic and outgoing employees who would like to be a buddy to a new employee. If you feel you would be a positive and informative influence to a new library employee, please take a minute to look over the buddy program as well as the role of a buddy. This opportunity is available for all part-time, full-time, faculty and staff.

Can you meet the expectations of a buddy and are you interested in welcoming new employees to the library?

Please contact the Onboarding Oversight Group, UL-ONBOARDING@lists.psu.edu, if you are interested in this opportunity. Thank you so much for your interest in this important endeavor!

Green Tips: Get Outside!

By: Pembroke Childs

Now that the weather is better, it’s time to get outside!

• You can feel healthier and greener by just spending a few minutes of your work day in the fresh air. “Spending time outdoors, especially in green spaces, is one of the fastest ways
to improve your health and happiness,” says Time Magazine, staff writer, Jamie Ducharme.

• A new study shows that people who visit some kind of park/green outdoor space, even for a short time, experience mental and physical recuperative effects. More information about
the corroborating, scientific study by Dr. Hon K. Yuen, PhD, OTR/L are detailed in this article published in the International Journal of Environmental Health Research.

• In his book, Vitamin N: The Essential Guide to a Nature-Rich Life, Richard Louv, outlines “500 ways to enrich the health and happiness of your family and community”, while combating a
“nature-deficit disorder.” Be inspired by fun projects, fusing tech and the outside world like “Wild snapping.” Invent your own nature gym. Learn about how libraries play an essential role in creating nature-rich communities.

Can’t get outside?

• A micro-break consisting of stretches and desk yoga can incorporate health in your workday. For example, a simple computer reminder on your e-calendar or cellphone can encourage
you to get up every few hours and move.

• Bring the outside, in, with a simple low-light plant.

Spend time outside during your weekend, consider one of these great local destinations:
• Penn State Arboretum
• Snetsinger Butterfly Garden
• Centre Region Parks and Recreation
• Shaver’s Creek Environmental Center
• Whipple Dam State Park
• Bald Eagle State Park
• Black Moshannon State Park
• Canoe Creek State Park
• Prince Gallitzin State Park

Remember to protect yourself and family from ticks.

Tech Tip: New Penn State IT Alerts Page

By: Ryan Johnson

The previous Penn State IT alerts system and website was recently replaced by a new subscription page.

The service page will provide information on any current outages or degradations, as well as planned service maintenance and historical service information. Users may elect to subscribe to email notifications by service to ensure that they receive service status information about services that are important to them.

tech tip: IT Alerts screen shot

tech tip: IT Alerts screen shot

To learn more about the system status page and how to subscribe to alerts, take a look at the following video.

Events: May 13

Summer 2019
Academic calendar information for all campuses is available online.

promotional poster - Secret Lives of Girls and Women

 

Jan. 28-Sept. 1, 2019, Exhibit: “The Secret Lives of Girls and Women” Eberly Family Special Collections Library, 104 Paterno Library. Through the examination of books, letters, hand-written diaries and other archival materials, The Secret Lives of Girls and Women exposes a wide spectrum of feminine mysteries. The exhibition includes many hidden or concealed aspects of female life found within beauty secrets, secret languages created by women, literary secrets, social taboos and more throughout history. On display during Special Collections Library hours.

The Future is Now, exhibit graphic

Mar. 11-Sept. 26, 2019, Exhibit: “The Future is Now.” Diversity Studies Room, 203 Pattee Library. Highlights from current and forthcoming equipment and assistance available to support students’ academic success from the Libraries’ Media and Technology Support Services and Adaptive Technology and Services departments.

Wednesday, May 29, Research Coffee Hour: family and Local History. Join us in Special Collections for an overview of the library’s family history and genealogy resources, and a lively discussion between researchers who use our collections and those who are just getting started on family history research. Share your research challenges and gain ideas from others at this interactive gathering. Open to the public. 10-11 a.m., Mann Assembly Room, 103 Paterno Library on the University Park Campus.
Thursday, May 30, Discovery Day. A day-long program for faculty and staff that emphasizes employee development through planning and participation in a conference- style event comprising a broad spectrum of topics to enhance knowledge, skills and abilities. Various locations throughout Pattee and Paterno Libraries.
Tuesday, June 18, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested11 am to noon, 104 Paterno Library on the University Park Campus.
Thursday, July 18, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested. 2-3 p.m., 104 Paterno Library on the University Park Campus.
Tuesday, August 13, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested. 10-11 a.m., 104 Paterno Library on the University Park Campus.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

From the Library Instruction Reboot: Badges pave the way for more advanced instruction

By: Anne Behler

Thank you for following along with Library Learning Services on our Library Instruction Reboot. In our latest blog post, guest blogger Carmen Cole, Information Sciences and Business Librarian, shares her experience using digital badges as a mode of teaching students in IST 110. Stories like these add fuel to our fire as we develop our instructional portfolio. Thank you, Carmen, for sharing yours!

Badges Pave the way for more Advanced Instruction

Penn State Wireless changes beginning on May 4

By: Ryan Johnson

Enterprise IT recently announced Penn State Wireless changes that occurred this past weekend on May 4. What does this mean for Libraries Machines?

1.) I-Tech has pushed the update to all Windows networked machines automatically, nothing will need to be done on your end.

2.) Mac’s will need to be done manually beginning May 4. Instructions are provided in the email and online at this location. If further assistance is needed, please open a helpdesk ticket.

3.) Any department wireless laptops or Student Circulating laptops will need to be done manually as well. Again if assistance is needed, please open a helpdesk ticket.

4.) Finally any personal devices (iPhones, iPads) will need to be done manually beginning on May 4 as well. Please follow the instructions here. Android devices and Chromebooks will not
require an update.

If you have any other questions or need assistance, please feel free to contact the Libraries Helpdesk.

Arrivals and Departures

By: Robert Harris

In April we welcomed the following new employees:
Dann Bohn – Programmer/Analyst 4, Digital Scholarship and Repository Development
Daniel Espinal – Information Resources and Services Support Specialist 2, Lending Services
Tom Joudrey – Acquisitions/Production Assistant, Penn State Press
Leo Lo – Associate Dean for Learning, Undergraduate Services and Commonwealth Campus Libraries
Clayton McGahee – Records Analyst, Records Management
Trevor Myers – AV Technician A, MTSS
Eleanor Schultz – Information Resources and Services Support Specialist 3, Harrisburg Campus Library
Kelly Thormodson – Director, Harrell Health Sciences Library, Hershey
Scott Waite – Receiving Room Clerk, Receiving Room
Xuying Xin – Data Analyst, Research Informatics and Publishing

We said good-bye to:
Carolyn Cole – Programmer/Analyst, DSRD
Katie Luu – Journals Marketing Manager, Penn State Press