Office Depot Visit – A Date with the Kivas

By Gene Carmichael, SCMA VP of IT & Finance, MBA Class of 2013

On November 2nd, the Supply Chain Association organized a visit to the new Office Depot combo-distribution (direct and retail) center in Newville, PA.  The group was cordially met by Penn state alumni Bob Zelis – Senior Director of the distribution center – and his outbound manager – David.  Throughout the warm welcome and the guided tour, the group received an overview of the Office Depot operations and specifically this particular facility’s uniqueness.  This new distribution center is catering to the entire Northeast region – Maine to Virginia – and reduces the need for a cross-dock in Continue reading

SCMA – Office Depot Visit, Cool Kiva Robots

By Viswanathan Adinarayanan, MBA Class of 2012

On Friday, January 28, 2011 the Supply Chain Association organized a visit to the Office Depot facility in Newville, PA. Our trip brought us face to face with three Penn state alumni who extended a very warm welcome and a guided tour of the facility. We received an overview of the Office Depot operations and Mr. Zelis explained how the company was in the process of consolidating its supply chain operations. This new facility setup about a year ago is catering to the entire Northeast region – Maine to Virginia – and reduces the need for a cross-dock in Mountain Top, PA and distribution centers in West Hampton, NJ, Baltimore, MD and Boston, MA. The key focus of their supply chain operations currently is to reach a high success rate of 99.3% in their next day delivery and also to convert their retail operations from a Push to a Pull process. Continue reading