• WIMT Update: Drupal news and notes
• Countdown to 2FA!
• Easy check for accessibility with Office documents
• Undergraduate survey to launch next week
• Events: March 28
• Moai than meets the eye in the Maps Library
• Save the Date: Tech Update April 12
• Green Tips, Jeopardy-style
• LHR News
• Getting to Know You: Emma Davidson

Submitted by Dace Freivalds, I-Tech

We’re halfway there — 282 or 55% of the Libraries’ 517 employees have enrolled in 2FA. That puts us well ahead of the rest of the University where 42% of faculty and staff targeted for the May 10 rollout group have enrolled.

Can I Request a Duo Token?
Libraries Administration has approved a revision to our 2FA token guidelines enabling individuals, rather than their supervisors, to request a 2FA token.

The rationale behind this decision is twofold. First, this will allow individuals to make their own work style choices and decide if they wish to manage and be responsible for a token. Having worked with the current guidelines for a few weeks, we have found that some supervisors’ have advocated for tokens even when an individual did not want one. Since individuals have different styles of working and handling their devices, it is best to let the individual opt-in for a token. Second, ITS is strongly emphasizing the need to enroll more than one device to avoid difficulties authenticating if you lose or don’t have your only device with you. The change in our guidelines gives individuals more flexibility in requesting a token as the second device.

In order to accommodate the change in the guidelines we have created a new 2FA Duo Token Request form. The form can be found on the I-Tech departmental page in the Requests and Accounts section. We are not able to use the regular IT Accounts Request form for these requests since only supervisors can make requests via the Account Request System. Opening it up to individuals for the token request while maintaining the checks and balances built into the system for other authorizations is not an option at this time.

Where Can I get Help?
I-Tech has scheduled one hour drop-in sessions for every Friday through May 6. The sessions are at 10:00 a.m. and 3:00 p.m. in the I-Tech Training Room; registration is not required. Bring your Penn State ID with you (or jot down the last four digits of your nine-digit Penn State ID) – you will need this information to enroll.

For instructions, enrollment tips, and answers to frequently asked questions, visit Get2FA.psu.edu. You can also refer to I-Tech’s 2FA FAQ for answers to your questions. And if you bump into a problem, submit a Service Desk request and we’ll provide assistance.

Photos needed!
This year, National Library Week (NLW) is April 10–16. As part of the Public Relations and Marketing (PRaM) social media campaign, we plan to gather images of our student workers at all library locations to post on @psulibs social media platforms and on our plasma screens.

We need your help! Please submit photos of student workers at your campus location — with the file name including your campus, individual(s) in the photo, left to right, and position/title held —  to this Box folder. (e.g.: “Behrend_Jane_Smith_ref_desk_asst.jpg”) If a photo includes multiple people, please submit a photo caption via Word document following the same file naming convention to the folder. (Please keep in mind that photos will be edited by our team and if selected for Instagram will run small and square.)

We hope to get a University-wide representation of our employees! (At University Park, PRaM social media intern Sadie Caccimelio will be available to take photos, but submissions also are welcome.) If you have any questions, please email Jill Shockey, jss140 (at) psu.edu.

#Librariestransform contest
The theme for NLW 2016 is “Libraries Transform,” highlighting the transformative nature of libraries in the community. As part of our celebrations, PRaM has planned a social media contest for Penn State students from Monday, April 11, through Thursday, April 14. We  are posing the question, “How has Penn State Libraries transformed your student experience?” To enter the contest, we are asking students to post short video clips of their answers to Twitter, Instagram, or Facebook. (They will need to use the following hashtags: #librariestransform and #psulibs. To run on Instagram, they must be less than 12 seconds long, so we are encouraging responses of 1-2 sentences.) We are seeking creativity rather than technological prowess! The most creative answer will receive a $100 Penn State Bookstore gift card.

#AskaLibrarian social media campaign kickoff
During NLW 2016, we also will be launching a new campaign on Instagram and Facebook that aims to put a friendly face on our library reference services (both virtual and in person), and promote ways in which we can help students succeed. More information on this campaign (and ways in which you can help) will come soon.

Barbara Dewey, dean of University Libraries and Scholarly Communications, sent out an email recently announcing an upcoming undergraduate student survey of the University Libraries administered by Ithaka S+R. Here are the details:

• The survey will run from April 4–24.
• The sample includes undergraduate students from all locations, including World Campus. At some campuses, the entire undergraduate population will be invited to participate. (These include Beaver, Brandywine, Dubois, Fayette, Greater Allegheny, Hazleton, Lehigh Valley, Mont Alto, New Kensington, Schuylkill, Shenango, Wilkes Barre, Worthington Scranton, York.)
• The survey will cover the following areas:
  1) students’ goals (why they are pursuing their current program)

  2) discovery practices and use of materials for academics, research, and/or coursework
  3) their perceptions of the changing role and value of the campus library
  4) library spaces (World Campus students will not receive this section of the survey)
  5) interest in and opportunities for conducting or contributing to original research.

• As an incentive to participate, students who complete the survey will have the chance to enter a drawing for one of 20 $50 Penn State Bookstore gift cards.
• The Libraries will receive a summary report of findings from Ithaka S+R approximately three weeks after the survey closes. More in-depth analysis of the data will take place in summer.If you have any questions about the survey, please contact Joe Salem, jas1218@psu.edu.

Save the Date! The next Tech Update is at 1:30 p.m. on April 12.

Preliminary Agenda:

• Karen Estlund – Product Owners
• Dace Freivalds – 2FA
• WIMT Team – Drupal Update

• WIMT Update: Development news and notes
• March 24 is Maker Commons grand opening
• Reminder: OER Summit March 23
• Countdown to 2FA — student employees
• Libraries to survey undergraduate students in April
• Diversity in Hiring workshop recording available
• Events: March 21
• Jackson begins tenure as head of Special Collections
• Reiter named Mover and Shaker
• Tech Tip: Setting up UCS in email app on iPhone, iPad
• LHR News
• American Indian powwow to return
• Smarter library alerts
• Library Awards reminder — deadline April 15

Submitted by Dace Freivalds, I-Tech

Do Students Need to Enroll in 2FA?

Penn State students are not required to enroll in Two Factor Authentication (2FA). “Student” is defined as an individual whose primary affiliation with Penn State is “student”. Students who work at the Libraries typically have a primary affiliation of “student” with a secondary affiliation of “staff.” Therefore, Libraries’ student employees do not need to enroll in 2FA.
Exception: Students who require access to secure sites, systems or services protected by 2FA for their colleges, departments, research or classes may be required to enroll.

What About Staff or Faculty Who Are Taking Courses?

Libraries’ staff or faculty who are taking one or two courses have a primary affiliation of “staff” or “faculty”, respectively, and do need to enroll in 2FA by May 10, 2016.

What if I’m Not Sure if Someone is a Student or Staff/Faculty?

If in doubt about whether a Libraries’ employee is considered a “student” by Penn State Identity Services, contact Ryan Johnson (rxj15) or Dace Freivalds (dif1) — we can verify the status for you.

Can a Student Un-Enroll from 2FA?

Penn State students – unless they are required to use 2FA-protected sites, systems, and services – are able to un-enroll from the service if they choose. To un-enroll, send an email to 2FAsupport@psu.edu.

Where Can I get Help?

I-Tech has scheduled one hour drop-in sessions for every Friday through May 6. The sessions are at 10:00 a.m. and 3:00 p.m. in the I-Tech Training Room; registration is not required. Bring your Penn State ID with you (or jot down the last four digits of your nine-digit Penn State ID) – you will need this information to enroll.

For instructions, enrollment tips, and answers to frequently asked questions, visit Get2FA.psu.edu. You can also refer to I-Tech’s 2FA FAQ for answers to your questions. And if you bump into a problem, submit a Service Desk request and we’ll provide assistance.

Barbara Dewey, dean of University Libraries and Scholarly Communications, sent out this email announcement last week:

From April 4 to 24, the University Libraries will be conducting an online survey of our undergraduate students across Penn State. Ithaka S+R, an organization that has conducted numerous national faculty surveys and related strategic assessment activities, will administer the survey. It will examine students’ work habits; their use of library resources, services, and spaces; and the role of the library in their academic life. It differs from past surveys such as LibQual in that it will focus on work practices rather than perceptions of service. We hope to gain valuable insight into how our undergraduates use the Libraries, and the results will be used to inform our strategic planning process.

The sample for this survey will include students from all Penn State campuses with undergraduate populations, including World Campus. At some campuses with smaller student populations, the entire undergraduate population will be invited to participate. I encourage you to support our effort in getting students to respond by creating awareness among students, and their instructors and professors at your location. Their views are important, and will help us improve our services. As an incentive to participate, students who complete the survey will have the chance to enter a drawing for Penn State Bookstore gift cards.

I am excited to see the results of this survey and I hope it will provide valuable information for our Strategic Plan as it relates to Penn State’s undergraduate student population.

If you have any questions about the survey, please contact Joe Salem, jas1218@psu.edu.

Monday, March 21, 2:00–3:00 p.m.: GIS Interest Group meeting, 126 A Paterno Library. Discussion topics include updates from the last Penn State GIS users group, library geospatial activities, and current geospatial events and news.

Wednesday, March 23, 8:30 a.m.: Open Educational Resources (OER) Summit, hosted by University Libraries and the OER Task Force. Early adopters of OER share their experiences. Foster and MediaSite Live. Keynote address by Nicole Allen of the Scholarly Publishing and Academic Resources Coalition (SPARC).

Thursday, March 24, 7:30 p.m.: Award-winning poet and professor Kate Daniels to hold free public reading, 7:30 p.m., Foster Aud.

Thursday, March 31, 1:00-2:00 p.m.: A world of census data, 211A Pattee Library, University Park. This session, conducted by Stephen Woods, will explore the wealth of census data from around the world that are available to Penn State researchers as well as from free sources outside of the library’s collection. The presentation will discuss limitations such as language, format and reporting. Available for remote participation at https://meeting.psu.edu/ul-dlc.

Saturday & Sunday, April 2-3: Native American Powwow, Mount Nittany Middle School (see blog post for full details).

Monday, April 4, 5 p.m.: Spring 2016 Robert M. Pockrass Memorial Lecture presented by
Christian Sandvig, titled “The Awakenings of the Filtered: Algorithmic Personalization in Social Media and Beyond.” Sandvig is associate professor of communication studies and information at the University of Michigan. His research investigates the consequences of algorithmic systems that curate and organize information and culture.

Tuesday, April 5, 10:00 a.m.: Dean’s Forum, Foster Auditorium and Media Site Live. More information to come.

Wednesday, April 6, noon: Linguistic Knowledge and Language Use in the Yucatan Peninsula, Foster Auditorium and MediaSite Live. Presented by Lindsay Butler-Trump.

Monday, April 11,11:00 a.m. – noon: Collections Forum on Floating Collection Data Analysis by Aaron Dennis, Access Services Research Assistant. Floating Collection has been active at 19 campus libraries since 2013. A Floating Collection is a group of books that are not housed permanently at one specific library, but instead are shelved in the library where they were most recently discharged. Approximately one million books fall under Floating Collection. Our Access Services research assistant, Aaron Dennis, has been analyzing data derived from SirsiDynix Symphony on floating books from a collections perspective and will present his findings. Members of the Collections Mobility Task Force will be on hand to answer questions. Foster Auditorium and Media Site Live.

Tuesday, April 12, 2;30–3:30 p.m.: Speak Up for Civility workshop, Mann Assembly Room. More information to come.

Wednesday, April 20, noon: Indigenous, Natural, Esoteric: The Presence of Indigenous Knowledge in Urban Colombia. Presented by Richard Stoller, Foster Aud.

Monday, May 23, 2:00–3:30 p.m.; Annual Diversity Colloquium, Foster Aud. and MediaSite Live.