By Rachel Jones, MBA Class of 2012
On Friday April 15th, the SCMA visited The Hershey Company, in Hershey, PA. For the first half of our trip, we met with several key supply chain employees and learned how the famous Hershey’s candies are made and delivered from start to finish. We listened to individual presentations about Hershey’s planning and forecasting process as well as packaging, imports and exports, customer service, distribution and transportation. We also watched a manufacturing video that showed how a Hershey Kiss is made. Finally, we learned about the global aspect of Hershey’s business. In all, we had a chance to speak with 10 supply chain employees. All of us were able to ask many questions and actively participate in all the presentations. Of course, we also had a chance to “sample” many of Hershey’s products. Continue reading